article thumbnail

From the Magazine: ‘A challenge and an honour’

Auto Service World

Hes the very definition of a lifer Kuczynski is a car enthusiast whose journey in the auto care industry is a testament to his enduring passion for cars and his commitment to excellence. Great leaders understand how to motivate people and they understand customer service. Its about leadership, Kuczynski said.

article thumbnail

Power Steering Pull

Brake & Front End

The customer’s definition of a lead/pull condition is explained by the wheel not being straight when traveling in a straight line. An engineer’s definition of a lead/pull condition is the chassis and tire conditions that require steering input to achieve travel in the desired direction.

Software 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

EURO CLINIC WINS THE 2023 WOMEN IN AUTO CARE AUTOMOTIVE COMMUNICATIONS AWARD FOR BEST WEBSITE!

Autoshop Solutions

“The whole team, from design and account reps to customer service, are all a delight to work with. I truly feel like they get to know their customers, our team and that reflects in the design of our website. Their focus on exhibiting our brand across the board has been monumental for our consistent growth.

article thumbnail

Why Is There Such A Large Range In Pricing Between Auto Repair Marketing Companies?

Shop Marketing Pros

Here are the definitions of generic: Having no particular distinctive quality or application Shared by, typical of, or relating to a whole group of similar things Having no distinguishing characteristics So let’s go with the idea of a bespoke suit. It fits well though in this situation. A “bespoke suit” or “bespoke menu.”

article thumbnail

Your Smartest Way to Get Competitive Car Insurance Quotes

Auto Service World

While the price tag is, without a doubt, a huge factor, you absolutely must remember to also take a good, hard look at each insurer’s reputation and their quality of customer service.

Insurance 130
article thumbnail

Is Vehicle Customization the Best Route to Shop Growth?

AutoInc.

Talk to your employees, friends and family, and current customers. Are they familiar with these vehicle customization services? What does the local market look like for each of these services? Definitely do not try to do them all at once. So, now are you intrigued by the automotive film business? Any insights?

Vehicle 52
article thumbnail

Technician Spotlight-Eric R.

Wrench

Customer Testimonials Eric is well known for his professional manner, extensive knowledge, and unparalleled communication skills. His passion for customer service is apparent in every service he performs. I feel so lucky to have found Wrench mobile mechanics, and they are now on my speed dial!" " -Lynn D. "Eric