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5 Important Duties You’ll Perform After Service Advisor Training

Automotive Training Centre

Service Advisors are integral to auto dealerships, acting as the bridge between customers and Auto Technicians. They handle administrative tasks, log customer complaints, promote merchandise, and explain the services provided and their respective costs to clients.

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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. As an automotive service advisor, your role is to repair cars and build a bond of trust with your clients.

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Where to Find Jobs after Service Advisor Training

Automotive Training Centre

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.

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An Introduction To Automated Estimating After Service Advisor Training

Automotive Training Centre

If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business.

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BMW Keyless Entry and CBS Information

Tomorrow's Technician

The revised TSB covers how the key fob stores and displays information like mileage, CBS recommendations and the VIN. If the service advisor has a KeyReader pad on their desk, initial can be obtained from the key. In 2013, BMW predicted that car keys could be used for other tasks than starting the vehicle.

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The psychology behind auto service communication

Auto Service World

In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. They want information quickly and precisely. Supporters seek harmony and avoid conflict, while analysts crave detailed information and thorough research. Promoters are enthusiastic and love recognition.

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From the Magazine: The power of clear communication

Auto Service World

Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. Service advisors should take as much time reviewing and presenting the inspection as technicians spend performing it.