Car Dealership Management Service Advisor 
AutoSuccess
MARCH 11, 2025
A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.
AutoSuccess
APRIL 30, 2025
Research from the National Automobile Dealers Association (NADA) underscores this challenge, reporting an annual employee turnover rate of more than 46% at car dealerships in recent years. Business acumen: Recognizing when to close a sale, how to manage objections or strategically navigate pricing discussions.
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Automotive Training Centre
MARCH 27, 2024
You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.
AutoSuccess
MAY 29, 2024
Don is the author of “Why Auto Service Departments Fail to Grow – The real reasons why & the simple techniques for consistent growth.” He also shares strategies for managing chaos in service departments, including proper scheduling and preparation, and explains how a well-organized shop can aid in technician retention.
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