Shop Marketing Pros

JULY 2, 2025

We’ll dig into topics like lead quality vs. lead conversion, how your service advisors might be unknowingly costing you business, the difference between perceived and actual appointments, and why the phrase “price shopper” might be more excuse than reality. This episode is sponsored by Shop Boss. Want to revolutionize your marketing?

Service Advisor 130

Service Advisor Auto Repair Auto Repair Shop Software 130

Autoflow

SEPTEMBER 14, 2023

Autoflow’s robust, two-way integration is compatible with the leading shop management software. Additionally, the calendar feature enables service advisors to view appointments, events, and current active jobs.

Service Advisor 98

Service Advisor Software Management Vehicle 98

AutoSuccess

MARCH 17, 2025

With technician shortages and fully booked service schedules, anything that can make a dealerships service department run more smoothly is becoming a necessity. BMW of El Cajon in El Cajon, California, is a mid-size dealership with around 30 technicians and 10 service advisors.

Service Advisor 64

Service Advisor Vehicle Management Customer Service 64

Autoflow

MARCH 5, 2025

Thats where the Rainy Day Folder , a feature in Autoflows software, can make all the difference. The Power of Proactive Follow-Up Many customers decline recommended services due to budget constraints or time limitations. The Rainy Day Folder empowers your service advisors to: Review past recommendations with ease.

Auto Repair Shop 52

Auto Repair Shop Service Advisor Auto Repair Management 52

Shop Marketing Pros

JUNE 14, 2023

Obsessive Customer Service (00:13:25)* Kieran talks about the importance of obsessive customer service and recommends the book “Unreasonable Hospitality” for auto repair shop owners. AI and Blue Collar Jobs (00:18:35)* Discusses how AI is not taking over blue collar jobs, but rather replacing desk jobs.

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. Pair Your Service Tablet with Autoflow Of course, tablets just provide the hardware. Adding the right software makes all the difference in how it operates. Autoflow’s user-friendly interface makes it easy to use our software on any device.

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

Auto Remarketing

OCTOBER 2, 2024

was lower year-over-year as higher inventories continue to add price pressure to the market, according to Kelley Blue Book. Incentive levels increased month-over-month and year-over-year in August, according to data from Kelley Blue Book. For the 11th straight month, the average transaction price (ATP) for a new vehicle in the U.S.

Retail 98

Retail Utilities Management Service Advisor 98