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At risk is the vast amount of sensitive customer data cardealerships handle, including financial details, personally identifiable information (PII) and vehicle telematics. Last summer, automotive retailers witnessed the attention of malicious actors drawn to their permissive and weak networks.
Have you ever downloaded the title clerk’s training manual from your state DMV? If your dealership is struggling with turnover or having difficulty establishing an efficient tag and title process, one option is to outsource this task to a third party. In today’s competitive automotive market, efficiency must be a priority.
New research released by Cox Automotive on the U.S. vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. Owners are also visiting service centers more often, according to the Cox Automotive study: In 2023, the average owner had their vehicle in for service or maintenance 2.5
Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. So, it’s no surprise that four of the top five reasons vehicle owners cited for not returning to a dealership for service were cost-related.
This acquisition demonstrates DSN’s commitment to innovation and its ongoing mission to empower automotivedealerships with cutting-edge tag and title processes and technology, the release stated. This strategic move aligns perfectly with our vision for innovation and growth.
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