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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. It is the shops responsibility to ensure the vehicle is safe upon return to the client.

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From the Magazine: Facing the future of auto repair

Auto Service World

Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. Techs and advisors answered similarly as their shop owners: Availability (64 per cent). Most respondents (45.5

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From the Magazine: Proactive staffing strategies

Auto Service World

Similar approaches are necessary to ensure the recruitment and retention of top-tier talent, including skilled technicians, service advisors, and branch managers, whether in a corporate environment or within a franchise structure.

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From the Magazine: It’s Your Turn: A new path for automotive technicians

Auto Service World

The pandemic provided an opportunity for me to return to school and, shortly after, I took a leap and opened my own mobile repair business, focusing on both diesel and automotive services. The key advantage of running a mobile business is that the revenue goes directly to you.

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Father and Son Duo from Northern Ontario Named Fountain Tire MVPs

Tire Review Magazine

Today, the operation includes tire technicians, automotive service technicians, and service advisors. The post Father and Son Duo from Northern Ontario Named Fountain Tire MVPs appeared first on Tire Review Magazine.

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Advisor Performance Gap: Lost Growth Opportunity in the Service Drive

AutoSuccess

In the bustling world of automotive service drives where vehicles roll in with consistent, similar needs and concerns, one question remains pertinent: Why do we continue to see significant growth opportunity in this day-in, day-out fixed ops world of predictability? When the culture is right, the behaviors are right.

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Hunter Engineering Details New Integration Partnership

Tire Review Magazine

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. “This integration aligns perfectly with our mission to help automotive service providers thrive by simplifying their operations and delivering exceptional customer experiences.”