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Serviceadvisors: The key to customer understanding While technicians are essential in identifying issues, the serviceadvisors role is to bridge the gap between the shop and the customer. A rushed or unclear inspection report can leave customers confused about what repairs are necessary.
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. Meet our April candidates!
automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotiveservice industry. In 2019, we created Springfield’s first US Department of Labor Accredited Automotive Apprenticeship Program. Meet our April candidates!
Without a mechanic labor time guide, determining how much you’ll charge for individual automotiverepairs can feel like a guessing game. Yet much more goes into determining labor time for various repair jobs than just experience. Yet much more goes into determining labor time for various repair jobs than just experience.
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