Automotive Repair Customer Service Oil Change 
Bolt on Technology
APRIL 29, 2025
For auto shops, you can bet that when someone sees a warning light come on, needs an oil change, or even breaks down on the highway, theyre checking what others say online about your shop before bringing their car in. In fact data indicates that, in general, 92 percent of consumers read online reviews before choosing a business.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
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Automotive Training Centre
FEBRUARY 21, 2024
Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice. A mechanic’s day might involve a variety of tasks, such as inspecting brake systems, performing oil changes, diagnosing electrical issues, and providing customer service.
Autoflow
NOVEMBER 3, 2023
First, develop a structured training program that covers safety protocols, customer service and technical skills. 3: Select Quality Parts and Suppliers When you cut corners, customers and their cars know it. With each one, you reduce errors and deliver first-rate automotive repair services consistently. #7:
Institute for Automotive Business Excellence
APRIL 15, 2020
That’s a value to your customers because it means you’ll likely catch problems before they occur. Is your staff consistently going above and beyond with each service offered? Customer service is huge when it comes to value – your clients don’t want to be just a number to your store, they want to feel like they are a top priority.
Tire Review Magazine
OCTOBER 4, 2023
Black’s works with social workers who know of families in need that may need some automotive repair, oil changes, etc. Ultimately, Rick says, how Black’s team members treat its customers is reflected by the business’s four core values: Team, Family, Trust, Serve. “We
Wrench
SEPTEMBER 4, 2022
He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. Thank you for all that you do!"
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