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Where aftermarket service satisfaction is up

Auto Service World

Aftermarket Service Index (ASI) Study. Tire replacement saw the greatest improvement, up 19 points on a 1,000-point scale, followed by quick oil change (+17) and full-service maintenance and repair (+15). The study, now in its sixth year, measures customer satisfaction with aftermarket service facilities.

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Should You Use Coupons in Your Auto Repair Marketing Strategy?

Shop Marketing Pros

Just mentioning the word in an auto repair shop owners group is enough to start a heated debate. Why Auto Repair Shops Use Couponsand Where They Go Wrong Coupons can absolutely bring people into your shop. You have strong service advisors Your team knows how to turn first-time coupon users into loyal, repeat customers.

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Auto Shop Finances in 2025: Smart Ways to Thrive as Repair Costs Rise

AutoFix

As we move deeper into 2025, auto repair shop owners across the country are confronting a new reality: the cost of doing business is rising fast. Understanding how to adjust your business finances in 2025 as auto repair costs rise isnt just about survival. Why Are Auto Repair Costs Increasing in 2025?

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Beyond the Ordinary: Crafting Social Media That Positions Your Auto Shop as Top-Tier

Shop Marketing Pros

Most auto repair shops’ social media is just… there. You’ve seen it: stock photos, generic car tips, and occasional oil change promos with a design that looks like it was built in 2008. The best social feeds from elite shops feel honest, professional, and deeply rooted in service. Let’s be real.

Media 130
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Beyond the Ordinary: Crafting Social Media That Positions Your Auto Shop as Top-Tier

Shop Marketing Pros

Most auto repair shops’ social media is just… there. You’ve seen it: stock photos, generic car tips, and occasional oil change promos with a design that looks like it was built in 2008. The best social feeds from elite shops feel honest, professional, and deeply rooted in service. Let’s be real.

Media 130
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Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

He was later recruited to go into the aftermarket independent auto repair and tire shop, now part of the Gills Point S chain. Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes.

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Auto Repair Industry Podcast List

Shop Marketing Pros

Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. Every show covers all topics in the auto repair space, and Carm has undoubtedly become the voice of the aftermarket.