RepairPal

JUNE 13, 2025

Kwik Kar of Mesquite offers fast, honest, and expert auto repair in Mesquite, TX, with advanced diagnostics, loyalty rewards, and exceptional service. Tires and Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner. The post RepairPal Certified Shop Profile: C.P.

Auto Repair 59

Auto Repair Customer Service Management 59

AutoFix

NOVEMBER 18, 2024

Owning an auto repair shop is more than just managing repairs and customer interactions—it’s about driving profitability, building a skilled and motivated team, and fostering long-lasting customer relationships. Yet, achieving this success is no easy feat.

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Auto Repair Shop Auto Repair Consulting Automotive 52

RepairPal

OCTOBER 18, 2024

Discover how Certified auto repair shops grow their business with online reviews, loyalty programs, and community involvement to boost customer engagement. The post How Auto Repair Marketing Drives Customer Engagement appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 105

Auto Repair Auto Repair Shop Customer Service 105

Solera

DECEMBER 12, 2024

Must Have Shop Solutions for 2025 Experience-based Repair Information available in a mobile app that saves time and avoid costly mistakes. OEM Maintenance Schedules to boost customer service and revenue. Safe and Secure Payment Processing Methods designed to increase profits and customer satisfaction.

Auto Repair 130

Auto Repair Customer Service Management Automotive 130

AutoFix

JANUARY 17, 2025

Running a successful auto repair shop requires more than just technical expertise. At AutoFix Auto Shop Coaching , we specialize in empowering independent auto repair shops to transform challenges into opportunities for growth. Implementing customer retention strategies that foster loyalty and repeat business.

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Auto Repair Shop Auto Repair Automotive Repair Management 52

Automotive Training Centre

MAY 29, 2024

This position might seem like a distant goal for recent auto mechanic school graduates, but it’s entirely within reach with the right skills, knowledge, and attitude. This role includes managing a team of mechanics, ensuring the quality and efficiency of repairs, and handling customer relations.

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Mechanic Auto Mechanic Training Auto Repair Shop Technical 288

CATI

JANUARY 23, 2025

However, servicing luxury vehicles often comes with its own set of requirements and expectations. This blog post explores how servicing luxury cars differs from regular auto repair and how your auto mechanic training can prepare you for these specialized tasks.

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Mechanic Auto Mechanic Training Auto Repair Automotive 104

Auto Profit Masters

JANUARY 9, 2024

Operating a successful auto repair shop will entail more than just automotive skills. Today, auto repair marketing software is available to help shop owners with many types of administrative and marketing tasks. What Does Auto Repair Marketing Software Do? appeared first on Auto Profit Masters.

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Auto Repair Software Auto Repair Shop Management 130

Automotive Training Centre

NOVEMBER 15, 2023

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

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Service Advisor Management Automotive Technical 306

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. This blog post highlights a few places where you can find employment and begin to impact the automotive industry after your training.

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Service Advisor Auto Mechanic Training Customer Service Technical 279

CATI

DECEMBER 26, 2024

If youve been considering this path, heres a closer look at what it takes to succeed in the auto repair industry and how CATIs auto body training program can help you get started. Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop.

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Auto Body Shop Technical IT Collision Repair 111

AutoShopOwner

AUGUST 9, 2023

Running an auto repair shop is a rewarding career and an integral part of a community. As an auto shop owner, you must understand the importance of implementing the necessary systems and processes to keep your business profitable and sustainable long-term. However, it also comes with its fair share of financial challenges.

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Auto Repair Shop Auto Repair Management Customer Service 100

AutoFix

MAY 15, 2025

Is growing your auto repair shop harder than ever? Between rising operational costs, changes in consumer behavior, and a surge in competition, many independent auto repair shops are facing real challenges in 2025. The Auto Repair Landscape Is ChangingFast The automotive aftermarket is undergoing a major shift.

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Auto Repair Shop Auto Repair Management Vehicle 52

RepairPal

OCTOBER 23, 2024

Vince's Motors in Baltimore, MD, RepairPal Certified auto repair shop focuses on quality customer service and community involvement. The post RepairPal Certified Shop Profile: Vince’s Motors appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 105

Auto Repair Shop Customer Service Auto Repair Management 105

Automotive Training Centre

MARCH 19, 2025

Auto body estimators play a crucial role in the collision repair process, assessing vehicle damage and determining the cost of repairs. Were answering this question in detail in todays blog. Understanding the Role of an Auto Body Estimator Auto body estimators evaluate damaged vehicles and prepare repair cost estimates.

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Automotive Insurance Collision Repair Automotive Repair 154

Autoflow

DECEMBER 14, 2023

Technology has transformed everything we do in a day, including how we work in auto repair shops. Using tablets in auto repair bays truly made for a game-changer. Why Use a Tablet for Your Auto Repair Shop? In this visual age, they can also quickly capture photos or videos to reinforce the need for a repair.

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

RepairPal

NOVEMBER 19, 2024

Carage in Jupiter, FL, offers trusted, ASE-certified auto repair with a focus on legendary customer service, quality, and community. The post RepairPal Certified Shop Profile: Carage appeared first on RepairPal Shops Blog: Modern Shop Owner.

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ASE Customer Service Auto Repair Management 98

Automotive Training Centre

JANUARY 17, 2024

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Attend industry events, workshops, and seminars.

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Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 278

Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Instead, learn from companies who have already worked with the top shops to create repair processes that pay off. Book a demo today.

Auto Repair Shop 105

Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

Automotive Training Centre

MAY 1, 2024

The role of a heavy duty estimator is essential to automotive and heavy machinery repair. These professionals assess damage, calculate repair costs, and facilitate communication between repair teams, insurance companies, and clients. Professional certifications can also enhance career prospects and credibility.

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Insurance Technical Auto Mechanic Training Collision Repair 264

Autoflow

NOVEMBER 16, 2023

Every auto repair shop has customer turnover as people move away or give up their cars when they get older. By constantly bringing in new customers, you keep your bays busy and your shop profitable. However, it takes planning to generate leads for your auto repair shop. That approach backfires every time!

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Auto Repair Auto Repair Shop Oil Change Automotive 98

AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues.

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Service Advisor Auto Repair Shop Auto Repair Customer Service 52

RepairPal

APRIL 10, 2025

Texans Auto Repair in Houston, TX offers honest, high-quality service, advanced diagnostics, and unmatched customer satisfaction you can count on. The post RepairPal Certified Shop Profile: Texan’s Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 59

Auto Repair Customer Service Management 59

RepairPal

MAY 20, 2025

Kwik Kar of Mesquite offers fast, honest, and expert auto repair in Mesquite, TX, with advanced diagnostics, loyalty rewards, and exceptional service. The post RepairPal Certified Shop Profile: Kwik Kar of Mesquite appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 52

Auto Repair Customer Service Management 52

RepairPal

OCTOBER 18, 2024

G2 Auto in Finksburg, MD, offers high-quality, auto repair services with a focus on customer relationships, transparency, and community involvement. The post RepairPal Certified Shop Profile: G2 Auto appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Services Auto Repair Customer Service Management 105

AutoFix

FEBRUARY 13, 2025

The auto repair industry is more complex than ever, and customers expect more than just quality repairsthey want an exceptional customer experience. Personalized communication has become a crucial factor in building trust, ensuring transparency, and creating long-term customer relationships.

Service Advisor 52

Service Advisor Auto Repair Auto Repair Shop Customer Service 52

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

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Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

RepairPal

APRIL 17, 2025

International Auto Repair in Baltimore, MD, delivers first-class auto service with honest communication, expert repairs, and a customer-first approach. The post RepairPal Certified Shop Profile: International Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 52

Auto Repair Customer Service Management 52

RepairPal

MARCH 6, 2025

59 Auto Repair in Plainfield, IL, offers honest, reliable auto service, a 3-year/36k-mile warranty, and strong community involvement. The post RepairPal Certified Shop Profile: 59 Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 52

Auto Repair Customer Service Management 52

RepairPal

JANUARY 15, 2025

Hyatts Auto Repair in Voorhees, NJ, is a trusted family-owned shop since 1934, offering quality, honest auto care with a no-nonsense approach. The post RepairPal Certified Shop Profile: Hyatts Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 52

Auto Repair Customer Service Management 52

RepairPal

MARCH 28, 2025

Pulse Auto Care in Plainfield, IL, delivers honest, no-pressure auto repair focused on relationships, trust, and high-quality service. The post RepairPal Certified Shop Profile: Pulse Auto Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 103

Auto Repair Customer Service Management 103

Bolt on Technology

JULY 16, 2024

Finding ways to attract more customers to your auto repair shop is crucial for success. This technology can streamline your inspection processes and improve customer communication. One effective method is through the use of vehicle inspection software.

Software 104

Software Auto Repair Shop Vehicle Auto Repair 104

RepairPal

NOVEMBER 1, 2024

Top Line Car Care is a RepairPal Certified auto repair shop that focuses on customer-focused service in Wylie, Texas. The post RepairPal Certified Shop Profile: Top Line Car Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Shop Auto Repair Car Customer Service 98

RepairPal

JANUARY 10, 2025

Christian Brothers Automotive - Robinhood in Winston-Salem, NC, offers honest, faith-based auto repair, focusing on community, transparency, and guest care. The post RepairPal Certified Shop: Christian Brothers – Robinhood appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 98

Auto Repair Automotive Customer Service Management 98

RepairPal

DECEMBER 13, 2024

Exhaust Masters in Merrillville, IN, provides trusted, family-owned auto repair with 50 years of dedication to quality, customer care, and community involvement. The post RepairPal Certified Shop Profile: Exhaust Masters appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 98

Auto Repair Customer Service Management 98

RepairPal

FEBRUARY 7, 2024

Customers heavily rely on your auto repair shop to fix their vehicles and provide a reliable and trustworthy service experience. Here are 5 ways that your shop can build trust with automotive customers.

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Automotive Auto Repair Shop Auto Repair Vehicle 105

AutoFix

SEPTEMBER 19, 2023

The auto repair industry is one that’s inherently built on trust. A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? When a customer comes into an auto repair shop, they often come with a problem or a need.

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Auto Repair Customer Service Auto Repair Shop Education 40