CATI

NOVEMBER 16, 2023

The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.

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Service Advisor Auto Body Shop Auto Repair Shop Management 110

Shop Marketing Pros

MARCH 23, 2025

Great auto shop advertising will get customers to call, but what happens next determines whether they book an appointment or hang up and call someone else. Picture this: A potential customer finds your shop online, likes what they see, and decides to call. Communicate clearly about repairs and pricing, transparency builds trust.

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Auto Repair Shop Auto Repair Media Service Advisor 130

AutoShopOwner

NOVEMBER 15, 2024

By Joe Marconi, an Elite Worldwide Blog - My roots in the automotive industry go back to the 1970s working in a small 2-bay auto repair shop. That meant that I was expected to repair or service nearly anything that rolled into my work bay. Isn’t It Time We Rethink What a Master Level Technician Is?

Auto Repair Shop 130

Auto Repair Shop ASE ASE Certification IT 130

Solera

JUNE 25, 2024

Without a mechanic labor time guide, determining how much you’ll charge for individual automotive repairs can feel like a guessing game. Yet much more goes into determining labor time for various repair jobs than just experience. Why Use a Mechanic Labor Time Guide?

Mechanic 130

Mechanic Auto Repair Shop Service Advisor Auto Repair 130

Autoflow

DECEMBER 14, 2023

Technology has transformed everything we do in a day, including how we work in auto repair shops. By now, most shops use shop management software to optimize workflows and processes. Using tablets in auto repair bays truly made for a game-changer. Why Use a Tablet for Your Auto Repair Shop?

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Auto Repair Mechanic Auto Repair Shop Software 105

Tomorrow's Technician

APRIL 29, 2025

automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Jake Sorensen, Technician McNeil’s Auto Care, Sandy, UT Jake Sorensen Jake Sorensen is the shop manager and diagnostic technician at McNeils Auto Care. Meet our April candidates!

Apprenticeship 130

Apprenticeship ASE ASE Certification Automotive 130

Brake & Front End

MAY 13, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Meet our April candidates! Since then, we have sponsored seven apprentice candidates. Nominate A Mentor Now!

Apprenticeship 130

Apprenticeship ASE ASE Certification Automotive 130

Shop Marketing Pros

SEPTEMBER 6, 2023

Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. ” He is the author of the book, Your Perfect Shop: How to Start, Run & Sell a Profitable Shop.

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Auto Repair Auto Repair Shop Automotive Mechanic 246

Shop Marketing Pros

SEPTEMBER 18, 2023

Your Comeback Rate Is Too High Auto repair shops are in the business of fixing cars. It makes sense that you have to actually fix the cars with expert craftsmanship to have a successful auto repair business. Spending marketing dollars to send more phone calls to a mediocre service advisor is money wasted.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Auto Repair Car 130

AutoFix

JUNE 19, 2024

But what is a service writer , and why is their role so crucial in an auto repair shop ? In this blog post, we will delve into the responsibilities of a service writer, explore how their expertise can enhance shop operations, and provide insights into how a competent service writer can elevate your business.

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Auto Repair Shop Auto Repair Service Advisor Technical 52

Autoflow

FEBRUARY 1, 2024

This blog is made for automotive professionals — mechanics, shop owners, and service advisors — navigating the transition from traditional paper inspections to utilizing cutting-edge digital vehicle inspection software. Embracing digital vehicle inspection software is a transformative step for auto repair shops.

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Software Vehicle Auto Repair Shop Auto Repair 105

Autoflow

JUNE 27, 2023

How to Optimize Your Auto Repair Shop Layout for Efficiency with Autoflow Every day, auto repair shops waste time and energy with those tiny inconveniences that eat into your profits. By streamlining your shop, you can reduce wear and tear on your staff and to serve customers better.

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Auto Repair Shop Auto Repair Service Advisor Software 40

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. At Shop Marketing Pros, we tend to work with the best of the best shops.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Media Auto Repair 130

Shop Marketing Pros

AUGUST 6, 2024

Do you believe that your auto repair shop is the same as every other auto repair shop? Most shop owners don’t, and they’re right. Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. It could be that they don’t trust auto repair shops.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

Institute for Automotive Business Excellence

APRIL 4, 2024

In the dynamic landscape of independent auto repair shops, every decision counts towards the profits, sustainability, and growth of the business. Exploring the Mechanics of Parts Markup: Let's delve deeper into the mechanics of the parts matrix.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Management Service Advisor 52

Shop Marketing Pros

OCTOBER 27, 2023

We just came through the summer months and most auto repair shops seemed to do pretty well. Have you claimed your Google Business Profile, and is it completely and accurately filled out with service descriptions that directly relate to the services you have listed on your website? Then September and October came.

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Auto Repair Auto Repair Shop Car Media 235

Auto Mechanic School Edu

JANUARY 22, 2018

Auto mechanics are no stranger to change. In the present day, it takes more than one mechanic to run an auto service and repair shop. General managers oversee service advisors, who rely on parts professionals to deliver products that mechanics use to conduct typical auto repair.

Electric Cars 40

Electric Cars Mechanic Electricity Car 40

Wrench

AUGUST 16, 2022

This is why Wrench celebrates their Tech of the Week each week: because you deserve a mechanic you can rely on. Get a free quote Wrench chooses mechanics that go above and beyond their job description for each Tech of the Week spotlight. Service Advisor Rick, thanks for setting a high standard for technicians nationwide!

Mechanic 40

Mechanic Auto Repair Shop Service Advisor Oil Change 40

Driver's Edge

FEBRUARY 23, 2024

The last thing you want is to be stranded due to a mechanical issue. Finding a reliable auto repair shop that understands the specific needs of your vehicle is crucial for maintaining its longevity and performance.

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

Auto Service World

APRIL 25, 2025

Solutions for automotive retail and repair are closer than you think Once upon a time, an auto repair shops most advanced technology was a well-worn set of socket wrenches and a grease-stained shop manual. Its like having the worlds most knowledgeable master mechanic available on demand, minus the coffee breaks.

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Retail Troubleshooting Automotive Services Management 242

Brake & Front End

MAY 27, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.

Automotive 130

Automotive ASE Technical Automotive Technician 130

Tomorrow's Technician

MAY 27, 2025

In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. As the master mechanic at Wimmer’s Automotive, James has taken upon himself the role of mentor.

Automotive 130

Automotive ASE Technical Automotive Technician 130

Shop Marketing Pros

MAY 21, 2025

Their mission may be To provide the highest quality marketing services to auto repair shops throughout the U.S. Sometimes it makes the most sense to drop words in that help my articles perform from an SEO standpoint, so why not make the example marketing for auto repair shops? and Canada. and Canada.

Auto Repair Shop 130

Auto Repair Shop Auto Repair IT Service Advisor 130