AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues.

Service Advisor

Ratchet + Wrench

JULY 25, 2025

She often volunteered to hold a flashlight for shop technicians as they made repairs and listened as they talked to each other and customers. With a GED under her belt, Reneau earned a degree in automotive technology from Georgia Piedmont Technical College, followed by numerous certificates.

Management

Automotive Training Centre

MAY 29, 2024

This position might seem like a distant goal for recent auto mechanic school graduates, but it’s entirely within reach with the right skills, knowledge, and attitude. This role includes managing a team of mechanics, ensuring the quality and efficiency of repairs, and handling customer relations.

Mechanic

Automotive Training Centre

NOVEMBER 15, 2023

This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership. Service Advisors are like PR professionals in the automotive industry.

Service Advisor

Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Its systems work for auto repair shops and other businesses in the automotive industry. Book a demo today.

Auto Repair Shop

Automotive Training Centre

MARCH 27, 2024

Your customer service expertise, communication skills, and ability to clearly and concisely explain technical details can be valuable assets in various customer-facing roles within the automotive industry or beyond. Beyond the Showroom: Independent Repair Shops Independent repair shops offer a different experience.

Service Advisor

Automotive Training Centre

JANUARY 17, 2024

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. Another brilliant idea is to start a blog or a YouTube channel providing valuable content related to auto body estimation.

Auto Body Shop

Automotive Training Centre

JANUARY 10, 2024

While formal training is not a strict requirement for auto mechanics, gaining an auto mechanic certification after completing auto mechanic training can help you launch a successful career in the automotive industry.

Mechanic

Solera

JUNE 18, 2024

Using verified sources for completing repairs is essential for auto technicians to ensure accuracy, reliability, and safety throughout the repair process. We cater to new shops just starting out, all the way to large franchises needing customized solutions. Did you like this article?

Auto Repair

Repair Shop Websites

SEPTEMBER 26, 2023

There is a lot of confusion among auto repair shop owners about how consumers search for auto repair services on the web. People don’t use your city when they are searching for auto repair in your area This is a common misunderstanding. The post How Do Consumers Search for Auto Repair Shops Online?

Auto Repair Shop

Automotive Management Network

SEPTEMBER 4, 2024

Running an auto repair shop in today’s market requires more than just technical expertise; it demands a robust marketing strategy to attract and retain customers. Social Media Marketing Social media platforms offer auto repair shops a dynamic way to connect with both current and potential customers.

Auto Repair Shop

AutoFix

DECEMBER 5, 2024

The auto repair industry is evolving rapidly, with new technologies, shifting customer expectations, and economic changes reshaping how shops operate. As 2025 approaches, it’s more important than ever for auto repair shop owners to stay ahead of the curve.

Auto Repair Shop

AutoFix

DECEMBER 18, 2023

Transforming Your Auto Repair Business with Expert Strategies The Road to Financial Success In the competitive world of auto repair, achieving financial success requires more than just technical expertise. Understanding where your money is coming from and where it’s going is crucial.

Auto Repair Shop

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. With the guidance of AutoFix Auto Shop Coaching, let’s delve into the pros and cons of entering this industry. Community Engagement Auto repair shops play a crucial role in their communities.

Auto Repair Shop

AutoFix

JUNE 19, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching In the fast-paced world of auto repair, efficiency and customer satisfaction are key to a thriving business. But what is a service writer , and why is their role so crucial in an auto repair shop ?

Auto Repair Shop

AutoFix

AUGUST 24, 2023

Communication issues can instantly put a wrench in the works, disrupting your ability to run your auto repair shop efficiently. This issue occurs when people rely on technical jargon, use vague, ambiguous language, or talk too much without stopping to listen. Ready to Boost Communication in Your Auto Repair Shop?

Auto Repair Shop

AutoFix

JULY 5, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching Hey there, fellow auto repair shop owners ! Let’s chat about how your shop has been doing so far, what might have held you back, and how you can turn things around for a strong finish to the year. Let’s make the next six months count!

Auto Repair Shop

AutoFix

JUNE 3, 2024

It’s Chris Cotton from AutoFix-Auto Shop Coaching. Today, I want to talk about something that might not be at the top of your list but should be—dressing to impress and setting a standard of professionalism in your auto repair shop. ” This couldn’t be truer in the auto repair industry.

Auto Repair Shop

AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. The independent auto repair shop owner, as the epicenter of this universe, has a unique set of responsibilities.

Auto Repair Shop

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. The job of an auto repair shop is to fix cars.

Auto Repair Shop

AutoFix

MARCH 22, 2024

AutoFix Auto Shop Coaching , spearheaded by Chris Cotton , believes that a well-trained and motivated team is the backbone of any successful auto repair shop. Onboarding : Properly introduce new hires to your shop’s operations, culture, and expectations to set them up for success from day one.

Auto Repair Shop

CATI

SEPTEMBER 19, 2024

Completing your auto mechanic training at CATI opens the door to various career paths. While working at a traditional auto repair shop is a standard route, there are several exciting and unique work settings where skilled mechanics are in high demand.

Auto Mechanic Training

AutoFix

SEPTEMBER 6, 2023

In the world of automotive repair, where technology is advancing at a rapid pace, it is crucial for independent auto repair shop owners to stay ahead of the curve. Incorporate Soft Skills: While technical knowledge is vital, soft skills like communication, customer service, and teamwork are equally crucial.

Apprenticeship

Automotive Management Network

MAY 15, 2021

Every auto repair shop needs reliable and robust auto shop management software to function smoothly. If finding the right software for your auto repair business seems like a daunting task, don’t worry. And if you missed our blog post on marketing with your lube sticker printer , check it out!

Software

AutoFix

SEPTEMBER 19, 2023

When a customer comes into an auto repair shop, they often come with a problem or a need. They might not know the technicalities of the issue, but they understand the inconvenience it’s causing them. Conclusion In the auto repair industry, technical expertise is undeniably crucial.

Auto Repair

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

Auto Repair Shop

CATI

FEBRUARY 27, 2025

Dreaming of owning your auto repair shop? After completing your auto mechanic training, turning that dream into reality is step-by-step. With the right approach, planning, and determination, you can transition from a skilled technician to a successful shop owner.

Auto Mechanic Training