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As an ASE Master Certified technician, Josh has earned certifications from Mercedes-Benz, Mopar, Nissan, Toyota, Snap-On, and AC Delco. He is an active member of SkillsUSA, the National Technical Honor Society, and serves as a senator in his schools auto club. What inspired you to take automotive classes?
At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.
Afterward, the tech or a service advisor would have to call and explain to a customer what was wrong. If the driver wasn’t car-savvy, it could take several minutes to show the value of a repair. Comparatively, digital vehicle inspection software allows a tech to take photos and videos of the car on the hoist.
Your billboards talk about your 30 years of service and ASE certifications. Obviously, getting a car repaired isn’t quite the commitment that marriage is, but the principle is still the same. Like most, I was a tech before becoming a shop owner. I was and still am at home under the hood of a car. Probably a lot of them.
At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.
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