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Analysis: How business intelligence tools are transforming automotive service

Auto Service World

Here is how BI tools are impacting the industry and what automotive service professionals should consider. The tools sparking progress Strategic BI tools identify patterns in customer behaviours, service trends, market volatility and inventory management to enhance visibility across the business. per cent in 2021.

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Bridgestone Takes Stake in Halfords’ Avayler Software Company

Tire Review Magazine

Halfords Group plc said Bridgestone acquired a 5% stake in its automotive Software as a Service (SaaS) business, Avayler, valuing the business that was launched in July 2021, at over $60 million. The post Bridgestone Takes Stake in Halfords’ Avayler Software Company appeared first on Tire Review Magazine.

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Bridgestone Takes Stake in Halfords’ Avayler Software Company

Tire Review Magazine

Halfords Group plc said Bridgestone acquired a 5% stake in its automotive Software as a Service (SaaS) business, Avayler, valuing the business that was launched in July 2021, at over $60 million. The post Bridgestone Takes Stake in Halfords’ Avayler Software Company appeared first on Tire Review Magazine.

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The Evolving Automotive Customer Experience

AutoSuccess

Leveraging the Most Important Conversation Over the years we have seen significant developments in automotive customer satisfaction, driven by technological advancements, changing consumer expectations and shifts in business strategies. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.