Remove 2020 Remove A Tech Remove Car
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 96
article thumbnail

Auto Repair Scheduling Solutions

Automotive Management Network

Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem? People want to get out and go.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

NKC’s Jack Stow A Real Vehicle Care RockStar

Tomorrow's Technician

Because of the family business, Stow’s first car was supposed to be a Dodge Challenger. While Stow’s father had had plans for his son to work at his own dealership as a tech, Stow stayed with Bill Wood’s Ford for years, becoming a die-hard Blue Oval fan. Show Me the Way According to Stow, it’s much easier to fix a car than to teach. “I

Vehicle 130
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 98