Fender Bender

JULY 15, 2025

My "sales rep" is basically a delivery driver with no experience who, through no fault of her own, has been forced to carry the burden of this company’s customer service failures. About the Author Tiffany Menefee Tiffany Menefee has been the owner of Pronto Body Shop in El Paso, Texas, since 2015.

Collision Repair

Tire Review Magazine

JANUARY 28, 2024

Sumitomo Rubber North America , a subsidiary of Sumitomo Rubber Industries, has promoted Michelle Cotter to Dunlop Motorcycle Tires’ customer care manager. Cotter joined SRNA in 2012, and has supported the Dunlop Motorcycle side of the business since 2015, SRNA said.

Management

Tire Review Magazine

JANUARY 28, 2024

Sumitomo Rubber North America , a subsidiary of Sumitomo Rubber Industries, has promoted Michelle Cotter to Dunlop Motorcycle Tires’ customer care manager. Cotter joined SRNA in 2012, and has supported the Dunlop Motorcycle side of the business since 2015, SRNA said.

Management

Lyons Garages

SEPTEMBER 2, 2022

Is it just me or has the service industry in Ireland gone to the dogs? I’m convinced that the poor levels of customer service around the place is a side effect of all the vaccinations. “Write more things” you say, “I don’t get paid enough” I reply. We welcome working with anybody.

Vehicle