Auto Service World

JANUARY 28, 2025

Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. Service advisors should take as much time reviewing and presenting the inspection as technicians spend performing it.

Service Advisor 214

Service Advisor Vehicle Automotive Consulting 214

Auto Service World

SEPTEMBER 19, 2024

As business evolves, shop members of the Automotive Aftermarket Retailers of Ontario got up close to the latest changes and challenges taking place. He outlined expectations for techs and service advisors — but also what they expect from their boss. The next two days featured Lindertech training. The final day on Sept.

Technical 147

Technical Management Service Advisor Consulting 147

AutoSuccess

MAY 29, 2025

For service advisors, it might require learning advanced diagnostic technologies if customer communication is their native strength. Meaningful growth requires deliberate practice focused effort on specific skills with clear feedback mechanisms. The question isnt whether we have natural talent we all do in certain areas.

Service Advisor 40

Service Advisor Finance Management Automotive 40

Auto Service World

APRIL 25, 2025

Solutions for automotive retail and repair are closer than you think Once upon a time, an auto repair shops most advanced technology was a well-worn set of socket wrenches and a grease-stained shop manual. Its time to explore how generative AI can transform the world of automotive service and retail.

Retail 245

Retail Troubleshooting Automotive Services Management 245