Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales.

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Service Advisor Automotive Services Auto Mechanic Training Management 254

Automotive Training Centre

JANUARY 23, 2024

Service Advisors: Bridging Sales and Service in Automotive School As you’ll discover in automotive school , service advisors connect the sales and service worlds. Service advisors who undergo specialized training programs focus on improving their communication skills and customer service abilities.

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Service Advisor Finance Auto Mechanic Training Management 261

CATI

OCTOBER 26, 2023

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

Service Advisor 105

Service Advisor Automotive Technical Finance 105

CATI

OCTOBER 26, 2023

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

Service Advisor 59

Service Advisor Automotive Technical Finance 59

AutoSuccess

MAY 29, 2025

For example, in sales, we might have a natural gift for building rapport but avoid learning financing because numbers and details dont come naturally. For finance managers, it could involve developing stronger interpersonal skills if number-crunching is their comfort zone.

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Service Advisor Finance Management Automotive 40

Shop Marketing Pros

AUGUST 6, 2024

Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. Kim and I just recorded a podcast with Michael Doherty , one of my service advisors from when we owned Peak Automotive, and it brought back a lot of memories. Others get addicted to the gym and ignore the other 3 areas.

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Auto Repair Shop Auto Repair Customer Service Service Advisor 130