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The Evolution of Customer Experience: Why It Matters for Auto Dealers in the Digital Age

Solera

These touchpoints have dramatically multiplied in recent years, and your customers now expect seamless experiences across your website, social platforms, showroom floor, and service department. These days, says Jenna Smith, Soleras VP of Professional Services, “the digital customer experience is the new showroom.

IT 130
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#1 – The Evolution of Customer Experience: Why It Matters for Auto Dealers in the Digital Age

Solera

These touchpoints have dramatically multiplied in recent years, and your customers now expect seamless experiences across your website, social platforms, showroom floor, and service department. These days, says Jenna Smith, Soleras VP of Professional Services, “the digital customer experience is the new showroom.

IT 130
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Developing a Comprehensive Moving Plan for Your Auto Repair Business

Auto Service World

Consider these potential costs: Moving Services : Evaluate different companies, comparing quotes for packing, loading, and transport to guarantee competitive pricing. Factor in professional services to avoid damage during relocation. Equipment Transport : Heavy machinery and tools may need specialized handling.

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Thrive in Auto Detailing Training With These 5 Qualities

CATI

Customer Service Skills As an auto detailer, you’ll need to be equally adept at selling a delightful customer experience as you are at selling your skills because establishing trust with your customers depends on how well you can manage interactions with them.