AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. My decades in the military taught me the simplest definition of service: being unselfish, he said.

Retail 102

Retail Car Dealership Manufacturing Management 102

AutoSuccess

JANUARY 12, 2025

In the highly competitive automotive industry, car dealerships struggle with attracting, developing and retaining talent. Managing a dealership workforce requires a nuanced approach, but many dealerships still struggle with high turnover, skill gaps and productivity issues, which impact profits and customer satisfaction.

Management 52

Management Education Car Dealership Automobile 52

AutoSuccess

APRIL 30, 2025

Research from the National Automobile Dealers Association (NADA) underscores this challenge, reporting an annual employee turnover rate of more than 46% at car dealerships in recent years. These expenses add up, with annual employee replacement costs at new car franchise dealerships across the U.S.

Retail 40

Retail Automotive Service Advisor Management 40