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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. Focusing on price isnt a viable strategy. A great customer experience goes beyond the repair itself.

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CDK Extends, Expands Automotive Retail Software Deals with Jim Ellis, WE Auto

AutoSuccess

CDK announced multi-year partnerships with Jim Ellis Automotive Group in Georgia and WE Auto Group in Michigan and Tennessee. automotive retail software market. CDK Professional Services will deliver tailored consulting to support CRM, accounting, and fixed ops across all Jim Ellis locations. “

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Proactive Outreach Strategies That Deliver Tailored Experiences

Solera

In today’s competitive automotive market, it’s not just a strategy; it’s essential for creating exceptional customer experiences and securing long-term loyalty. Understanding Proactive Outreach in Automotive Retail Proactive outreach involves anticipating customer needs and addressing them before they arise.

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Unlocking Your Dealership’s Hidden Revenue: The Power of Warranty Reimbursements

AutoSuccess

However, the law is clear: auto dealers are entitled to reimbursement by automakers for warranty work at their retail rate. In all 50 states, legislation supports auto dealers in seeking reimbursement at their retail rates for warranty work. Why Not In-House? You might wonder why not handle this in-house.

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