Automotive Services Electric Vehicles Service Advisor 
Auto Service World
NOVEMBER 12, 2024
Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. Techs and advisors answered similarly as their shop owners: Availability (64 per cent). Most respondents (45.5
Brake & Front End
AUGUST 1, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.
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Brake & Front End
JULY 29, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.
Tomorrow's Technician
JULY 29, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions. This video is part of the Group Training Academy.
Automotive Training Centre
MARCH 5, 2024
With the automotive industry evolving rapidly, driven by advances in electric vehicles, autonomous driving, and sustainable technologies, the role of the auto mechanic is becoming more sophisticated and technologically driven.
AutoShopOwner
NOVEMBER 15, 2024
The belief that the average technician can attain master-level status on a wide variety of vehicle brands and in all areas of auto repair has become unrealistic. We also need to consider the standards set by ASE (Automotive Service Excellence). We need to define different criteria. Should There Be a Change to ASE Certifications?
Tire Review Magazine
DECEMBER 27, 2023
Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. “This integration aligns perfectly with our mission to help automotive service providers thrive by simplifying their operations and delivering exceptional customer experiences.”
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