Automotive Repair Presentation Service Advisor 
Auto Service World
JANUARY 28, 2025
Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. A rushed or unclear inspection report can leave customers confused about what repairs are necessary.
Auto Service World
JUNE 13, 2025
Why front counter training is just as critical as technician training Jobbers play a crucial role in supporting automotive repair shops, primarily by providing high-quality auto parts. However, while the importance of training technicians is well understood, one crucial area of training often gets overlooked: Service advisors.
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Autoflow
MARCH 21, 2025
Autoflow is proud to announce a first-of-its-kind innovation in the automotive repair industry: AI-Enhanced Technician Notes. Why Technician Notes Matter More Than Ever As a shop owner or service advisor, you know the importance of technician notes. But lets face it: technicians are busy.
Auto Service World
APRIL 15, 2025
CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?
FastTrak Auto Shop Management Systems
JUNE 27, 2023
It’s better to present as complete a picture as possible up front because the customer may develop a negative impression if additional repairs are recommended after the initial contact. Communicating identified repairs and explaining that additional repairs might be recommended as a result of an inspection is a good practice.
Institute for Automotive Business Excellence
APRIL 15, 2020
For example, what if your service advisor isn’t selling well or providing 5-star review worthy customer service? Get them in , the industry’s best service advisor training and watch as your service advisor begins to sell well and provide top customer service!
Tomorrow's Technician
FEBRUARY 21, 2025
Wimmer automotive instructor at East Syracuse Manoa Central High School and mentor to the school’s Spartan Garage Car Club is the first candidate in the 2024-2025 Tomorrows Technician Instructor of the Year competition, presented by Blaster Corporation in association with the North American Council of Automotive Teachers.
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