Automotive Repair Customer Service Document 
Auto Service World
JANUARY 28, 2025
A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. Higher-value jobs allow technicians to focus on quality work rather than chasing small repairs.
Automotive Training Centre
APRIL 2, 2024
When that happens, you need a skilled professional to diagnose the problem – that’s where the automotive diagnostician comes in. But what does an automotive diagnostician do? In the world of automotive repair, diagnosticians play a crucial role, acting as the “doctors” for vehicles.
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Shop Marketing Pros
NOVEMBER 1, 2023
In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. We have our clients document their Ad Codes, where are your leads coming from? Are there specific marketing metrics you prefer?
Automotive Training Centre
JANUARY 22, 2025
The automotive industry is full of dynamic opportunities, and becoming an auto body estimator is one of the most rewarding paths for individuals passionate about vehicles and customer service. Material Damage Procedures : Learn how to identify and document damage accurately.
Automotive Training Centre
APRIL 16, 2025
As an estimator, you will act as a bridge between the auto body shop, customers, and insurance companies. Organized documentation and efficient file management will allow you to provide accurate information when questions arise. Improving Your Professional Reputation In the competitive automotive repair industry, reputation matters.
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