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Talent Management: The Heart of the Matter

AutoSuccess

In the highly competitive automotive industry, car dealerships struggle with attracting, developing and retaining talent. Managing a dealership workforce requires a nuanced approach, but many dealerships still struggle with high turnover, skill gaps and productivity issues, which impact profits and customer satisfaction.

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AI and Emotional Intelligence: The Future of Talent Assessment in Automotive Retail

AutoSuccess

Research from the National Automobile Dealers Association (NADA) underscores this challenge, reporting an annual employee turnover rate of more than 46% at car dealerships in recent years. Its time to update the definition of a hardcore car pro because in this new era, EQ is just part of the hustle.

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