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I’m not just talking about “autorepair near me”. Do your social media posts show people the heart of your business and team? Are your posts unique to your shop or are they just generic autorepair junk meant to get something on your pages? You have more techs, more serviceadvisors, and more bills to pay.
Look for certifications from reputable organizations such as the National Institute for Automotive Service Excellence (ASE), and check customer reviews on platforms such as l Google, Yelp, and social media. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.
Social Media’s Role in First Impressions (00:10:12) The conversation covers how social media contributes to first impressions and customer perceptions. Customer Experience in a Hurry (00:14:01) Kim discusses how potential customers often search for autorepairservices quickly, emphasizing the need for accurate information.
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