Remove 2025 Remove Customer Service Remove Oil Change
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Analysis: Digital technology’s role in personalizing the auto service experience

Auto Service World

Digital touchpoints offer one way for shops to deliver even better customer service. For example, self-serve kiosks or tablets can speed up customer check-ins and help build more robust, easily searchable digital records.

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Customer satisfaction with EV service lags behind gas vehicles, J.D. Power study finds

Auto Remarketing

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Powers 2025 U.S. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D.

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Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. Fox surmises the chain will have around 250 locations by the end of 2025. I started as low as you could start I wasnt even allowed to touch cars at first.

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2025 Guide: How to Become a Shop Owner After Auto Mechanic Training

CATI

As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers. A solid reputation for quality work and excellent customer service will set the stage for future business success. Combine your auto mechanic training with a concrete customer base for success.