2020 Auto Repair Service Advisor 
Ratchet + Wrench
JULY 4, 2025
With DVI, technicians can document issues more thoroughly, ensuring that service advisors and clients have all the necessary information to make informed decisions. DVI lets technicians clearly identify and communicate repair needs, which reduces misunderstandings and enhances overall workflow efficiency. ⠀ Streamlined workflow.
Brake & Front End
JULY 28, 2025
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Meet our July candidates! For me, this proved true – and was the best thing to ever happen to me.” Nominate A Mentor Now!
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Tomorrow's Technician
JULY 25, 2025
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Meet our July candidates! For me, this proved true – and was the best thing to ever happen to me.” Nominate A Mentor Now!
Ratchet + Wrench
JULY 14, 2025
For three generations, the auto repair shop has been serving the community and going above and beyond to help those who walked through the door. Tom Lambert, who owns Shadetree Automotive, bought the location in 2020. However, in 2020, an opportunity presented itself that seemed meant to be. Lambert saw an opportunity.
Ratchet + Wrench
JULY 25, 2025
In 2020, Reneau founded her business, Rob The Blonde Mechanic, LLC, after spending 16 years working her way up from receptionist to service advisor, lead tech, store manager, and ultimately district manager for a major retailer. We’re rocking and we’re rolling.”
Automotive Training Centre
DECEMBER 6, 2023
If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.
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