Auto Service World

JANUARY 16, 2025

Clients are willing to pay a premium for clear communication, professional service and consistent quality. The post <span style=color:#ff0000>From the Magazine:</span> Delivering value appeared first on Auto Service World. Instead, shops should focus on delivering exceptional customer experiences.

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Service Advisor Automotive Services Management Professional Services 260

AutoSuccess

JUNE 19, 2025

automotive retail software market. CDK Professional Services will deliver tailored consulting to support CRM, accounting, and fixed ops across all Jim Ellis locations. “ CDK has been instrumental in helping us elevate both our sales and service operations. This expansion reinforces CDK’s growing presence in the U.S.

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Retail Software Automotive Consulting 52

Solera

AUGUST 26, 2024

Understanding Proactive Outreach in Automotive Retail Proactive outreach involves anticipating customer needs and addressing them before they arise. Proactive outreach is fundamental in eliminating customer-initiated requests by anticipating needs and reaching out before issues arise,” says Jenna Smith, VP of Professional Services at Solera.

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AutoSuccess

FEBRUARY 8, 2024

However, the law is clear: auto dealers are entitled to reimbursement by automakers for warranty work at their retail rate. In all 50 states, legislation supports auto dealers in seeking reimbursement at their retail rates for warranty work. Why Not In-House? You might wonder why not handle this in-house.

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Retail Professional Services IT Automotive 98