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Structuring Your Auto Service Business for Long-Term Growth The auto service industry is rapidly evolving, presenting opportunities and challenges for business owners. With the global vehicle repair and maintenance market steadily growing, building a scalable, well-structured business is essential for long-term success.
vehicle service industry shows that franchised dealerships continue to lose share to generalrepair shops. down from 35% in 2021, with generalrepair and service stations a close second at 28%. Other locations, including tire repair stores, body shops, and specialists, account for the rest. Dealers are No.
Presenting your customer with inspection results and benefits of replacement will sell the job without even asking for the sale. Some generalrepair shops also do a subpar job of inspecting shocks and struts. If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service.
Dealership service departments are not only losing market share to generalrepair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. When it comes to vehicle ownership, repairs and maintenance are important but can present challenges.
Experienced and Qualified Technicians Skilled mechanics are crucial in MOT testing and generalrepairs of cars. This kind of technician can locate problems with accuracy and conduct any kind of repair that might be needed for keeping your car on the road. Any car requires seatbelts to increase vehicle safety.
Cavan references Shop Boss’s 300 percent rule, where 100 percent of vehicles get inspected, 100 percent are presented to the customer, and 100 percent of customers are contacted. EVs are prevalent in the generalrepair market. They present to the customer why they need a service and offer them a solution to pay for it.
In the world of automotive care, two different verticals often coexist: collision repair and generalrepair. While traditionally separate entities, a growing trend is emerging – the amalgamation of collision and generalrepair shops under one roof.
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