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Widewail Report Says EV Customers Leave More One-Star Reviews

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An analysis of 800,000 Google reviews from more than 16,000 new car dealerships found that 25% of customers who left a review after purchasing a car from a direct-to-consumer electric vehicle (EV) company, such as Tesla or Rivian, left a one-star review; 14% of customers who purchased an EV from a traditional car dealership left a one-star review.