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AI-Enhanced Technician Notes: Smarter Communication, Faster Approvals

Autoflow

Why Technician Notes Matter More Than Ever As a shop owner or service advisor, you know the importance of technician notes. ” This kind of clarity reduces back-and-forth questions, helps service advisors present findings more effectively, and ultimately boosts your shop’s efficiency and average repair order (ARO).

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Rainy Day Folder

Autoflow

The Power of Proactive Follow-Up Many customers decline recommended services due to budget constraints or time limitations. The Rainy Day Folder empowers your service advisors to: Review past recommendations with ease. Schedule services at a time convenient for the customer. But that doesnt mean the opportunity is lost!

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Implementing Credit Card Surcharging without Risking Your CSI

AutoSuccess

Every service advisor, cashier and manager is trained with word tracks like: Tim, thank you for coming to ABC Toyota. Dealer Merchant Services was built by car people, for car people. CSI: Protecting the Customer Experience One of the most common concerns dealers have is: Will surcharging hurt my CSI?

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The Secret Sauce: Why Great Communication is the Backbone of Your Shop’s Success

DRIVE

Your techs, service advisors and admin team dont just want a paycheck. A technician might not respond to a formal memo, but a walk-through on the shop floor and a two-minute demo can get instant buy-in. And when people see how their role fits into that bigger picture, they show up with more purpose and pride.

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Ditch the Shuttle Van: How On-Demand Rides Are Changing Fixed Ops for Good

Solera

Free up your staff to focus on what matters selling and servicing vehicles Scale up or down instantly based on demand Give customers a modern experience theyll want to tell their friends about. How It Works Your service advisors can easily book rides for customers through a simple interface. Its that straightforward.

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Service Suite Shuttle OnDemand

Solera

Free up your staff to focus on what matters selling and servicing vehicles Scale up or down instantly based on demand Give customers a modern experience theyll want to tell their friends about. How It Works Your service advisors can easily book rides for customers through a simple interface. Its that straightforward.

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MyKaarma, Logitrac Partner to Improve the Service Experience

AutoSuccess

“With this integration, dealers can eliminate costly time and expense at their loaner car desk and provide a streamlined experience between a service advisor and vehicle owner. Dealers interested in experiencing the transformative power of this partnership can learn more by visiting mykaarma.com and requesting a demo.