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AI and Emotional Intelligence: The Future of Talent Assessment in Automotive Retail

AutoSuccess

This is the overlooked reality of automotive hiring: technical skills may get talent in the door, but when they end up lacking emotional intelligence (EQ) the ability to connect, empathize and adapt under pressure it keeps your dealership from thriving. Before you know it, that perfect hire has cost you far more than their salary.

Retail 40
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What To Inspect When You’re Inspecting

AutoSuccess

What’s the definition of “properly”? Cameras capable of detecting every imperfection are technically impressive to be sure, but the results usually just add more clutter to an already busy check-in process. Neither service advisors nor customers will find much practical use in going over every last scratch and ding.