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Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. I was great at fixing cars but I knew nothing about running a business. Marketing for the auto shop professional.
“With this integration, dealers can eliminate costly time and expense at their loaner car desk and provide a streamlined experience between a serviceadvisor and vehicle owner. Dealers interested in experiencing the transformative power of this partnership can learn more by visiting mykaarma.com and requesting a demo.
With so many cars and customers coming and going, keeping track of repair orders can overwhelm any organized team. Work Order Management – Keep track of whether a car awaits parts, sits on a hoist or is ready for pickup. Simply book a demo to see how you can adopt this technology for a risk-free 14-day trial.
Every serviceadvisor, cashier and manager is trained with word tracks like: Tim, thank you for coming to ABC Toyota. Dealer Merchant Services was built by car people, for car people. CSI: Protecting the Customer Experience One of the most common concerns dealers have is: Will surcharging hurt my CSI?
A majority of customer education is the responsibility of the serviceadvisors in your shop. You can help your serviceadvisors do their job, however, by using signage to educate your customers while they are waiting for service. Greater understanding makes it simpler for the customer to approve service work.
As a result, serviceadvisors can quickly get updates and share them with clients. They can recommend additional services and explain them with photo evidence to justify the work. Afterward, the tech or a serviceadvisor would have to call and explain to a customer what was wrong.
Optimize Workflow Regardless of size, the sooner a serviceadvisor can prepare an estimate, get parts and hand the job to a technician, the better. Is your serviceadvisor walking back and forth to the bays for updates? The Right Equipment in the Right Spot Fixing cars is a tough, dirty job. Why make it any harder?
Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. I was and still am at home under the hood of a car. Then you went on some dates.
Your techs, serviceadvisors and admin team dont just want a paycheck. Lucia Bagg of New Canaan Foreign Car When you explain why its important to double-check that bumper alignment or why youre investing in a new scanner or why you want same-day estimates returned its not just about instruction. Want to grow your shop?
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