Auto Repair Service Advisor Workshop 
Automotive Training Centre
SEPTEMBER 27, 2023
A service advisor acts as an intermediary between the client and the technicians. In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. As you have been advised to do in service advisor training , approach with sensitivity and finesse.
Automotive Training Centre
SEPTEMBER 26, 2023
If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business.
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Automotive Training Centre
NOVEMBER 15, 2023
Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.
CATI
NOVEMBER 16, 2023
The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.
Shop Marketing Pros
FEBRUARY 20, 2024
A Video Marketing Masterclass for Auto Repair Shop Owners Changing the Industry L&N Automotive April 13th, 2024 Register Now Join industry experts Brian Walker of Shop Marketing Pros and Chris Enright of Enright Automotive for an immersive, 8-hour class designed to turbocharge your marketing efforts using the power of video.
DRIVE
JANUARY 17, 2025
Family, Community and Cars: The Heart of Millennium Transmissions Success Zee & Julie Chiti Nestled in the heart of Akron, Ohio, Millennium Transmission & Auto Care has become more than just an auto repair shopits a cherished cornerstone of its community.
DRIVE
JANUARY 31, 2025
Just 5 years later, Micah, who had worked in the shop over school breaks as a teenager and trained as a service advisor at Ford, rejoined the team. Workshops have also played a huge role in their success. In 2013, the shop rebranded as Exclusive Automotive, signifying a fresh chapter while honoring its roots.
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