Shop Marketing Pros
APRIL 10, 2024
EPISODE: 095 – Creating Loyal Auto Repair Customers At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she touches on a critical piece of business: creating loyal customers. Listen in for tips, strategies, and just real-talk!
Shop Marketing Pros
JUNE 14, 2023
EPISODE: 052 – An AI Powered CRM for Auto Repair? Timestamps *Introduction and Sponsorship (00:00:01 – 00:00:39)* The speakers introduce the podcast and thank the sponsor, Repair Pal. Opportunity in CRM (00:02:55)* Kieran discusses the opportunity he sees in the CRM side of the auto repair industry.
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Business Actualization
APRIL 13, 2023
Website schema markup has emerged as a crucial component in optimizing auto repair shop websites for search engines and enhancing user experience. For instance, schema can depict a hospital, a travel agency, or even an action like listening to a podcast. As this article outlines, even this one best practice can be daunting.
Business Actualization
APRIL 13, 2023
Website schema markup has emerged as a crucial component in optimizing auto repair shop websites for search engines and enhancing user experience. For instance, schema can depict a hospital, a travel agency, or even an action like listening to a podcast. As this article outlines, even this one best practice can be daunting.
Shop Marketing Pros
FEBRUARY 28, 2024
In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special, that the world would consider it unreasonable. Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast.
Brake & Front End
OCTOBER 23, 2024
Benton Auto Repair in Fort Dodge, Iowa, shared, “It was an awesome trip! Everything was fantastic; the Auto Value and Bumper to Bumper staff were so hospitable and made it the trip of a lifetime. Reflecting on the experience, Kevin Benton from The Merrill Co., I would do it again in a heartbeat.
Automotive Management Network
MARCH 18, 2021
Because auto repair shops must have reliable staff to keep their doors open, it’s always important to keep recruiting. The hospitality industry has often been completely out of luck during COVID while office workers have largely shifted to working at home. Every sector is, of course, unique. Technical training is not enough.
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