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The Intricacies of Damage Appraisal 

Fender Bender

In the civilian sector he has managed several dealership collision centers, was a dealership service director and was a consultant to management system providers as an implementation specialist. John has completed I-CAR training and holds ASE certifications in estimating and repair. Connect with Shoemaker on LinkedIn.

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How to Identify ADAS Before You Repair

Vehicle Service Pros

About the Author Keith Perkins Keith Perkins has been in the industry for over 19 years, serving in various capacities, including engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, repair technician, and many more roles through the years.

ASE
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Why Wheel Alignment Matters for ADAS Calibration

Vehicle Service Pros

About the Author Keith Perkins Keith Perkins has been in the industry for over 19 years, serving in various capacities, including engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, repair technician, and many more roles through the years.

ASE
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Five ways to boost your customer persuasion skills at the sales counter

Tire Review Magazine

Hang your degree in your office and highlight your technicians ASE certifications. Find Common Ground as a Customer Persuasion Technique Customers prefer doing business with people they relate to. Use Expert Language as a Customer Persuasion Technique Your team consists of experts, so speak with confidence.

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Five ways to boost your customer persuasion skills at the sales counter

Tire Review Magazine

Hang your degree in your office and highlight your technicians ASE certifications. Find Common Ground as a Customer Persuasion Technique Customers prefer doing business with people they relate to. Use Expert Language as a Customer Persuasion Technique Your team consists of experts, so speak with confidence.

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Invest in Your Employees to Invest in Your Shop

DRIVE

Performance Automotive Repair offer and pay for training, as well as paying for ASE certifications. As a business, they provide continual training for their team. “In In the past 8 months alone, we have had two different training companies come to our shop and conduct technical training.”