Auto Service World

MARCH 13, 2025

Service advisors had the chance to take classes on topics like customer service and selling strategies. The Vision Expo saw the aisles packed with attendees to check out the latest in tools, shop management software, business solutions and more. Attendees came in from across the U.S., Canada, Australia and beyond.

Service Advisor 263

Service Advisor Management Customer Service Technical 263

Shop Marketing Pros

JUNE 14, 2023

Alternative paths to success (00:05:21)* The hosts and Kieran discuss the idea that college is not the only path to success and how apprenticeships are viewed differently in Europe. AI and Service Advisors (00:20:03)* Discusses how AI can give service advisors superpowers by reducing the time they spend on the phone and behind screens.

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

AutoFix

FEBRUARY 9, 2024

Maybe it’s a sudden equipment failure or an essential software upgrade—having this fund keeps you from dipping into credit under pressure. Auto Repair Shop Translation: Your shop needs its own emergency fund. It’s not just about personal financial health; your business needs a safety net for unforeseen expenses.

Auto Repair 40

Auto Repair Auto Repair Shop Finance Service Advisor 40