Remove 2025 Remove Automotive Repair Remove Service Advisor
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The psychology behind auto service communication

Auto Service World

In the world of automotive repair, knowing how to talk to customers can be just as important as knowing how to fix their cars. When you can understand the various personality traits of the consumer, you can better work with clients and effectively communicate with them, said Emily Chung, a former auto repair shop owner.

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Auto Shop Finances in 2025: Smart Ways to Thrive as Repair Costs Rise

AutoFix

As we move deeper into 2025, auto repair shop owners across the country are confronting a new reality: the cost of doing business is rising fast. Understanding how to adjust your business finances in 2025 as auto repair costs rise isnt just about survival. Why Are Auto Repair Costs Increasing in 2025?

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Today’s Class unveils collaborative platform feature ‘Timeline’

Tire Review Magazine

Today’s Class , a provider of daily online training for the automotive repair industry, announced a new platform feature, “Timeline.” New topics planned for 2025 include electrical/electronic diagnostic, ADAS calibration, and engine diagnosis, along with more service advisor content.

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Numbers: The Path to Shop Ownership

Ratchet + Wrench

6, 2025 Auto repair shop owners come from an array of diverse industry backgrounds prior to rising into leadership roles. According to the 2025 Ratchet+Wrench Industry Survey Report, nearly two-thirds of shop owners (65%) worked as technicians, bringing valuable technical expertise and understanding to their management approach.

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CARS Executive Outlook: Mark Pereira

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

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Numbers: AI in the Shop 

Ratchet + Wrench

Chris Jones July 10, 2025 2 min read Ralf Hahn Over the past few years , the automotive aftermarket has experienced a significant boom in digital-driven services powered by artificial intelligence. Sign Up Connect Follow us for the latest industry news and insights.

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From eBay Parts to Multi-Shop Success: Reggie Stewart’s Journey

Ratchet + Wrench

million multi-shop auto repair success story Kacey Frederick Aug. 1, 2025 8 min read Cars? For Reggie Stewart, who found two areas he was passionate about in the automotive repair business, the marriage of the two wasnt always so simple. Entrepreneurship?