2024 Automotive Repair Service Advisor 
Auto Service World
JANUARY 28, 2025
Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. A rushed or unclear inspection report can leave customers confused about what repairs are necessary.
Tire Review Magazine
DECEMBER 20, 2024
Today’s Class , a provider of daily online training for the automotive repair industry, announced a new platform feature, “Timeline.” With these four additions, the 2024 release total is fourteen new topics and major revisions on three others, according to Today’s Class.
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Auto Service World
APRIL 15, 2025
CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?
Ratchet + Wrench
JULY 10, 2025
AI scheduling software: 52% AI estimate generator: 61% AI digital vehicle inspection: 59% AI customer service representative: 37% Jason Smith, owner of M&M Car Care Center with locations in Merrillville, Schererville, Dyer, and Hammond, Indiana, says online booking is reducing the number of incoming calls his service advisors have to attend to.
Brake & Front End
JUNE 26, 2025
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is recognizing and celebrating the vital role of mentorship in the automotive service industry. Meet our June Mentorship Award candidates!
Tomorrow's Technician
JUNE 25, 2025
In partnership with NAPA, ShopOwner, the Babcox Media brand serving professional independent automotive shop owners, is seeking to recognize and celebrate the vital role of mentorship in the automotive service industry. Meet our June candidates!
Automotive Training Centre
DECEMBER 6, 2023
If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.
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