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Jeff Buckley, owner of My Father’s Shop in Midlothian, TX, has partnered with Milton Industries, as well as Associated Equipment, Redline Detection and TOPDON USA for the 2023 Fall Tools For Schools giveaway. Buckley is an ASE Certified ServiceAdvisor, Master Tech, and AMI Master – AMAM & AMEV.
I have been asked by several industry peers about my thoughts on what to expect in 2023as an independent repair shop owner. “Is The year 2023 starts with a simple date on a calendar and your perception is what often determines your reality. Now, is there anything I do think that auto shop owners should expect in 2023?
As I write this in August 2023, Remarkable Results Radio has published over 1,425 episodes. Podcast Description: Entertaining, empowering and educational automotive news and car culture, featuring guest interviews from all over the world, with host Frank Leutz, shop owner and ASE Certified technician.
Your billboards talk about your 30 years of service and ASE certifications. The most common phone skills issues we hear when listening to calls include: The serviceadvisor sounds grumpy or hurried when answering the phone. The serviceadvisor doesn’t ask for the appointment. See the bullet point above.
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