Remove 2017 Remove Car Dealership Remove Management
article thumbnail

From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

A customer-centric approach is evident in every facet of the branch’s operations, from the store’s physical expansion to the way manager Shannon Black and her team manage expectations and build long-lasting relationships. However, customer expectations need to be managed. Catharines, Ont., What do you think?’”

Retail 278