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From the Magazine: Delivering value

Auto Service World

It is the shops responsibility to ensure the vehicle is safe upon return to the client. Thus, there is a fine balance and an art for the owner or service advisor to navigate these interconnected dynamics within the estimation, and checkout process. Instead, shops should focus on delivering exceptional customer experiences.

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When Windows Don’t Work, Regulators Need Service

Tomorrow's Technician

First, lets dive into what a window regulator is and how it functions within a vehicle. For service advisors, understanding the components and operations is crucial to solving your customers problems, On the surface, a window regulators job is simplel. Cold climates or past vehicle impacts can strain or misalign regulators.

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RedCap by Solera Elevates Dealership Transportation Solutions

AutoSuccess

“Backed by the largest mobility network in the world, Uber for Business provides the reliability, hands-on support, and innovation to make this collaboration a no-brainer,” said Jenna Smith, VP of professional services at Solera. Leverage Uber’s scale: Rides with Uber are available on-demand in all 50 U.S.