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The AI Transformation: How Conversation Intelligence is Reshaping Automotive Customer Engagement

AutoSuccess

The automotive industry is evolving rapidly, with consumer expectations shifting, competition intensifying and digital transformation changing how people shop for and service vehicles. Many high-value buyers never fill out an online lead form or engage in digital chat before calling a dealership directly.

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COMMENTARY: The new dynamics of car retailing, navigating the post-pandemic shift

Auto Remarketing

In the wake of the global pandemic, the automotive industry has been riding through a storm of unprecedented challenges and transformations. As the world gradually emerges from the shadows of COVID-19, a significant shift in the car retail landscape is becoming increasingly apparent, particularly in the electric vehicle sector.

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