Remove Service Advisor Remove Software Remove Workshop
article thumbnail

An Introduction To Automated Estimating After Service Advisor Training

Automotive Training Centre

If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business.

article thumbnail

5 Career Challenges That Service Advisors Face After Automotive Training and How to Manage Them

Automotive Training Centre

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

article thumbnail

The Importance of Effective Collaboration for Service Advisor Training Students

CATI

The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.