Customer Service Service Advisor Workshop 
Automotive Training Centre
SEPTEMBER 27, 2023
A service advisor acts as an intermediary between the client and the technicians. In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. As you have been advised to do in service advisor training , approach with sensitivity and finesse.
Automotive Training Centre
NOVEMBER 15, 2023
Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.
Automotive Training Centre
OCTOBER 11, 2023
Understanding the Role of a Shop Helper A shop helper assists in the daily operations of an automotive repair shop or service center. Their diverse responsibilities range from keeping the workspace tidy, handling tools, and assisting technicians to customer service tasks such as greeting clients and managing appointments.
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