Remove Customer Service Remove General Repair Remove Oil Change
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How To Answer Customer Ride Control Questions

Brake & Front End

Testing a vehicles ride control requires a test drive, and they cant do this if the driver never leaves the drivers seat during an oil change. Some general repair shops also do a subpar job of inspecting shocks and struts. Some shops will never check, but will say it is part of a multi-point inspection.

Education 100
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2025 Guide: How to Become a Shop Owner After Auto Mechanic Training

CATI

As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers. A solid reputation for quality work and excellent customer service will set the stage for future business success. Your business plan will serve as the blueprint for your auto repair shop.