Remove Car Remove Download Remove General Repair
article thumbnail

Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

AutoSuccess

vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. down from 35% in 2021, with general repair and service stations a close second at 28%. Other locations, including tire repair stores, body shops, and specialists, account for the rest. Dealers are No.

article thumbnail

Cox study shows dealership service lanes losing market share, consumer trust

Auto Remarketing

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. The survey also found dealers believe one of the top reasons new car owners don’t return to them for service is a fear of being overcharged.

article thumbnail

June is Automotive Service Professionals Month

AutoInc.

Increasing vehicle complexity requires specialized tools and highly trained professionals to perform vehicle repairs. These professionals must stay up to date on ever-evolving vehicle systems and technologies to effectively perform vehicle maintenance and repairs.