article thumbnail

Cox study shows dealership service lanes losing market share, consumer trust

Auto Remarketing

General repair shops and service stations were a close second at 28%, with tire repair stores, body shops, specialists and other locations accounting for the rest. You can download a summary of “Under the Hood: Opportunities and Challenges in the Service Industry” here or reserve a copy of the eBook here.

article thumbnail

Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

AutoSuccess

down from 35% in 2021, with general repair and service stations a close second at 28%. Other locations, including tire repair stores, body shops, and specialists, account for the rest. Dealers are No.