Where to Find Jobs after Service Advisor Training

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. But with so many options, where do you begin your job search? 

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Your customer service expertise, communication skills, and ability to clearly and concisely explain technical details can be valuable assets in various customer-facing roles within the automotive industry or beyond. 

This blog post highlights a few places where you can find employment and begin to impact the automotive industry after your training.  

The Classic Choice: Car Dealerships

Car dealerships are the natural first thought for many service advisors. They offer a fast-paced environment where you’ll interact with various customers, diagnose vehicle issues, and recommend repairs. 

As our service advisor courses emphasize, dealerships often provide ongoing training, allowing you to hone your technical skills and stay updated on the latest automotive advancements.

Beyond the Showroom: Independent Repair Shops

Independent repair shops offer a different experience. Here, you might encounter a broader range of vehicle makes and models, fostering your ability to troubleshoot diverse problems. 

Independent shops often have a more personal touch, allowing you to build strong relationships with your customers and experience greater autonomy in your work.

The Specialized World: Quick Service Chains and Specialty Shops

The automotive industry is vast, and numerous specialized businesses require service advisors with specific expertise. Quick service chains, for instance, focus on routine maintenance and repairs, demanding a solid understanding of high-volume service procedures. 

Specialty shops catering to performance vehicles, luxury brands, or specific car types offer a chance to delve deeper into a particular area of automotive repair.

Looking Up: Parts Departments and Wholesale

Service advisor training equips you with customer service skills and a strong understanding of car parts. This knowledge can translate well to parts departments within dealerships or independent shops. 

Here, you’ll assist customers in finding the correct parts for their vehicles, fostering a collaborative work environment. Additionally,  wholesalers who supply parts to repair shops often seek service advisors with a deep understanding of automotive components.

As you gain experience and demonstrate leadership qualities,  your service advisor training can pave the way for exciting management opportunities. You could become a service department manager, overseeing the entire service team and ensuring customer satisfaction. 

Additionally, some dealerships or repair shops promote experienced service advisors to positions like assistant service director or service director, where you’ll play a key role in shaping the overall customer experience and departmental operations.

After Service Advisor Training, It’s All About You!

The best job search strategy aligns with your interests and career goals. 

Do you thrive in a fast-paced environment or prefer a more personalized approach? Are you drawn to the diversity of independent shops or the structure of dealerships? Reflecting on your preferences will guide you towards the perfect job fit.

Tips for Landing Your Dream Job

• Network Effectively: Leverage your training program connections and build relationships with industry professionals. Attend industry events and connect with service advisors on platforms like LinkedIn.
• Craft a Solid Resume: Highlight your service advisor training, relevant skills, and any prior automotive experience. Emphasize your customer service skills, technical knowledge, and ability to work effectively under pressure. 
• Practice Makes Perfect:  Prepare for job interviews by researching common service advisor interview questions and practicing your responses. 

Are you interested in a service advisor career?

Contact ATC Surrey for more information.